About Us

Last updated: November 9, 2026

1. What Kitwave is about

Kitwave is an online shop built around one simple idea: the jersey you hoop in should say your name, not somebody else’s. Pickup runs at the park, Tuesday-night rec leagues, church gym scrimmages, driveway one-on-one with your kid, three-on-three tournaments in a parking lot. All of that is real basketball, and all of it looks better when the squad is matched up and every back reads a name you actually answer to.

So that is what we do. You pick a jersey, type the name and number you want, check the live preview, and we print exactly that. No team crests, no famous names, no borrowed logos. Just your lettering, your number, your colours.

Next to the custom pieces we carry plain, logo-free gear for the rest of the game: shorts, shooting shirts, warm-ups, socks, a headband and a backpack to haul it all to the court. You can build a full fit from one cart.

2. The range, piece by piece

The catalogue is split into five categories so you can find what you need fast. Here is what lives in each one and who it tends to suit.

Basketball jerseys

The core of the shop. The basketball jerseys category holds sleeveless game tops in a range of colours and trims. Some are blank and logo-free, ready to wear as they come. Others are set up for personalisation. The flagship is the custom name and number basketball jersey, where you add a back name of up to 12 letters and any number from 0 to 99.

Reversible kits

Two colours, one top. Flip it inside out and you are on the other team. Reversibles are the classic answer for leagues and camps where squads get shuffled every week. In the reversible kits category, the custom reversible name and number jersey carries your lettering on both sides, so you stay you whichever colour is out.

Basketball shorts

The bottom half of the uniform. Browse basketball shorts to match a jersey colour or go contrast. Same S to 5XL size run as the tops, so a whole roster can order together.

Shooting shirts and warm-ups

For the minutes before tip-off and the bench in between. The shooting shirts and warm-ups category covers sleeved pregame tops and layers. The custom name shooting shirt lets you put your name on the back so the warm-up line looks as tight as the starting five.

Court gear

The extras that finish the look. Court gear includes socks in two sizes, a one-size headband and a one-size backpack big enough for shoes, a ball and a change of clothes.

3. How personalisation works here

We keep the custom process short on purpose. Fewer steps, fewer surprises.

1. Choose your piece and size. Pick a colour and a size from S to 5XL. 2XL and 3XL add $2, 4XL and 5XL add $4 on apparel, and the price updates before you add it to the cart.
2. Type your back name. Up to 12 letters. A surname, a nickname, a family name, whatever fits.
3. Pick your number. Anything from 0 to 99.
4. Front number, where offered. Some products have an optional front number. It costs $4 extra, and only when you tick that box.
5. Check the live preview. The picture on the product page updates as you type. That preview is your proof. We do not send a separate mockup before production.
6. Check out. We print exactly what you typed, capitals and spacing included.

On reversible pieces, the name and number go on both sides. One set of fields, two printed faces.

Spotted a typo after you paid? Email us within 24 hours of ordering and we will fix it or cancel it. The details are on the cancel or change an order page.

4. What we will not print

Streetball has its heroes, but their names belong to them. We do not print team names, league names, college names, player names, brand names or any logos. That keeps your order clean and keeps us on the right side of other people’s rights.

If an order comes in with protected names or marks in the fields, we cancel it and refund it in full. No back-and-forth, no awkward half-orders. You are welcome to place a new order with your own lettering any time. Our intellectual property policy explains the reasoning in more detail.

What works great instead: your own last name, a crew name you made up, a neighbourhood nickname, the year your league started, your kid’s name in big letters, or the number you have worn since middle school.

5. Sizing for the whole run

Adult apparel comes in eight sizes: S, M, L, XL, 2XL, 3XL, 4XL and 5XL. We carry the big end of the run because real rosters have real bodies, and the forward who needs a 4XL deserves the same jersey as the guard in a medium.

Socks come in two sizes, Sock S/M and Sock L/XL. The headband and the backpack are one size.

The easiest way to choose is to measure a jersey you already own and like. Lay it flat, measure chest width from armpit to armpit, then body length from the top of the shoulder to the hem. The size guide walks you through it. If you are stuck between two sizes, email us the numbers and we will help you pick.

6. Our promise, in plain numbers

We would rather tell you the real timelines than oversell. Here is what you can count on.

Why returns include custom pieces

Plenty of shops say custom means final sale. We do not. If the jersey with your name on it does not fit, or you just changed your mind, you still have 60 days from delivery to send it back, and we cover the label. Ordering custom gear should not feel like a gamble.

7. Where your order ships from

Orders ship from the USA. Once your order is processed, a tracking link lands in your inbox so you can follow it to your door. You can also check the order tracking page or email us with your order number if something looks stuck.

For Canada, Australia and New Zealand, import duties depend on the destination country. If your parcel is held up at customs or something looks off, contact us and we will help you sort it out.

8. How we look after each order

Custom gear lives or dies on the details. We read every personalised order before it moves on, and if something in the fields looks like a protected name, we stop it there rather than print it.

If a piece arrives damaged, misprinted or wrong, email us with your order number and a photo. We will make it right. Photos you send for a problem are deleted 30 days after delivery, so they do not sit around in an inbox forever. The privacy policy covers how we handle the rest of your details.

9. Who shops with us

We built Kitwave with a few kinds of players in mind. Maybe one of these is you.

• The pickup regular. Same court, same crew, every weekend. A matching set with everyone’s name ends the “which team are you on” argument for good.
• The rec league captain. Eight to twelve players, mixed sizes, a budget. One cart, S to 5XL, free shipping.
• The camp or church coordinator. Squads change every session, so reversibles do the heavy lifting.
• The gift giver. A jersey with a kid’s name and birthday number, or a dad’s old high school number, lands better than a gift card.
• The solo hooper. No team required. Your name, your number, your court.

10. Buying for a group

Group orders work the same as single ones. Each jersey is its own cart line with its own name, number and size, so the roster can be as mixed as your squad. Double-check every line in the cart before you pay. A quick tip: have each player text you their name spelling and number, then paste them in, rather than typing from memory.

If you plan a larger run and have questions first, email us before you order. We would rather answer a question up front than fix a mix-up later.

Worked examples from the court

A Thursday league needs ten reversibles: five players in L, three in XL, two in 3XL. That is ten cart lines, two of them at +$2, each with its own back name and number printed on both sides. One checkout, free shipping, one tracking email when it ships.

A parent wants a jersey for a twelve-year-old who wears an adult small, with “BIG SIS” on the back and the number 7. That is nine characters including the space, well inside the 12-letter limit, and the preview shows it right away before checkout.

A shooting guard wants a matching set: a custom jersey, plain shorts in the same colour, Sock L/XL and a headband. Four lines, one parcel, and only the jersey carries personalisation.

A coach orders a custom shooting shirt for every player plus one for themselves with “COACH” on the back. The shooting shirt carries a back name, so the bench looks as organised as the rotation on the floor.

11. Talk to us

We keep support to one channel so nothing gets lost: email. No phone line, no chat bubble, no social inbox. Write to support@kitwave.shop and a real reply comes back within 24 hours on business days. Include your order number if you have one.

Our business address is Kitwave, 5317 Panorama Terrace, Panora, IA 50216, US. For a guide to writing a message that gets solved in one reply, see submit a ticket. For quick answers, try the FAQs or the help center.

12. Ready to suit up?

Head to the shop and start with a jersey, or jump straight into the custom pieces. Type the name, lock in the number, watch the preview, and we will handle the rest. See you on the court.

Want the legal side first? The terms of service and payment methods pages cover how orders and checkout work, and the sitemap lists every page on the site.